Privacy Policy

At Tinten Toner Plus, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and interact with our website www.tintentonerplus.ch (the “Site”). By using our Site, you consent to the practices outlined in this policy.

1. Information We Collect

We collect two types of information from users of the Site:

A. Personal Information

Personal information is any data that can be used to identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (such as credit card details)
  • Account username and password (if you create an account on the Site)

This information is collected when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us for customer support
  • Participate in surveys, promotions, or contests

B. Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed on the Site
  • Referring/exit pages
  • Date and time of your visit
  • Geolocation (if enabled)

This information is typically collected through cookies and other tracking technologies. This helps us improve our Site and enhance your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping.
  • Customer Support: To respond to your inquiries, resolve issues, and provide personalized support.
  • Marketing: To send you promotional emails, newsletters, and offers that we think may interest you (you can opt out at any time).
  • Improvement of Our Site: To improve our website functionality, security, and content.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party companies that provide services on our behalf (e.g., payment processors, shipping companies, email marketing services). These service providers are obligated to keep your information confidential and only use it for the purposes of providing services to us.
  • Legal Obligations: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, and safety of Tinten Toner Plus, our users, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Site. A cookie is a small file stored on your device that helps us remember your preferences and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect the functionality of certain parts of the Site.

Cookies and tracking technologies are used for the following purposes:

  • Essential Cookies: To enable basic website functionality (e.g., shopping cart and account login).
  • Performance Cookies: To track site performance and user behavior (e.g., Google Analytics).
  • Marketing Cookies: To display targeted advertisements or promotional offers based on your browsing activity.

For more information on how we use cookies, you can view our [Cookie Policy].

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information we hold about you.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions (such as legal obligations or pending transactions).
  • Objection to Processing: You can object to the processing of your personal information, including for marketing purposes.
  • Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

7. Third-Party Links

Our Site may contain links to third-party websites, products, or services. Please note that we do not control these external sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

If you are accessing our Site from outside the [Your Country], please be aware that your information may be transferred to and processed in countries that may not have the same data protection laws as your country of residence. By using our services, you consent to the transfer of your data to such countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tinten Toner Plus
Email: support@tintentonerplus.ch
Phone:
Address: